See this Telstra bill? It landed in my Inbox last week. Looks pretty good, doesn’t it? (Except, of course for the amount, which gave me a momentary heart flutter!) But it looks realistic – there’s the Telstra logo, their colouring, the page layout looks right – it’s even got some advertising on the bottom. But it’s a fake. Click that ‘View Bill’ button and you’ll be taken to a fake site. Type in your user name and password, and – hey presto – you’ve just handed your account details over to a scammer.
So how you can you tell a fake
bill from a real one? Fortunately, there’s a dead giveaway – the Sender’s address. Look closely and you’ll see that it comes from a domain that has nothing at all to do with Telstra. (infinitecocreation.net) That’s the red alert that tells you that this bill isn’t genuine.
There have been a number of these scams running around recently, using everybody from Telstra to PayPal. They look genuine, the sites they take you to look genuine – but they’re not, and all email users need to be increasingly careful about where these emails are really coming from.
There is, however, one foolproof way to ensure that you don’t fall victim to this, or any other scam of its kind. NEVER click on a button from within an email. If you receive a bill from Telstra, or an account email from your bank or Paypal, don’t click the button in the message – go instead to your web browser and type in www.telstra.com.au, or other address as relevant, into the address bar. You can then be sure that you are logging into the genuine account site and take it from there.
This article was brought to you by Helping Hands Virtual Assistants. www.hhva.com.au