About Us

HHVA has a key aim for all of our clients. Our aim for you is to –

  • Make you more efficient
  • Take the pain points and grunt work away so you can spend your time on what you do best!
  • Make sure the work you are doing is being done the most efficient way possible
  • To become not just an assistant, but a member of your team

In short, we’re all about better business performance for you.


Sarah Higgins

Business Owner and Principal Virtual Assistant

The combination of the diverse range of technical skills Sarah accrued via her work in IT support, as well as the training roles she  held in the past, led her to create HHVA. As the Business Owner and Principal VA, Sarah is the “face” of the business and is supported by her multi-skilled team.

Sarah loves working with her diverse range of clients on an equally diverse range of projects.

Claire Van Den Elst

Senior Virtual Assistant

With over 20 years of administration expertise under her belt, Claire is a key part of the HHVA team. Her speciality areas include social media management and event management.

Claire’s high level of attention to detail makes her an organisational expert and her calm, professional phone manner make her a hit with our clients (and theirs!).


Kristy Jones-Dunkerley

Kristy’s extensive sales & retail background, combined with her natural flair for admin & organisation makes her a great asset to the HHVA team. As with Sarah, Kristy is a bit of a jill-of-all-trades, and is involved in most of services our clients need.

Sarah McKenzie

Sarah’s contribution to the HHVA team centres around her writing skills. Definitely our most prolific writer, Sarah can turn her hand to writing everything from blogs to social media feed, grants to LinkedIn profiles.

Scott Higgins

Scott’s contribution to the HHVA team is his extensive experience in hardware, networking and telephony. He provides our client base with advice on choosing and configuring new equipment and finding their ideal service providers.